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Privacy Policy

1. Identity and Contact Information of the Controller


The controller as defined under data protection laws is:


Atenia AI GmbH
Birmensdorferstrasse 19
8004 Zurich
Switzerland


Email: dataprotection@atenia.ai
Website: http://www.atenia.ai

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2. Provision of the Website (Log Files)


2.1 Description and Scope of Data Processing

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When you access our website, general information is automatically collected, even if you do not register or provide any information. These server log files include data such as:

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  • Type of web browser

  • Operating System

  • Domain name of your internet service provider

  • Your IP address

  • Referrer URL

  • Date and time of access

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Purpose of processing:

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  • Ensuring a seamless connection to the website

  • Ensuring smooth usability of the website

  • Ensuring system security and stability, including the detection of misuse

  • Technically accurate display and optimisation of our website

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The data is also stored in log files on our system, without being combined with other personal data. We do not use this data to draw conclusions about your identity. However, we reserve the right to examine server log files retrospectively if there is evidence of illegal use.

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2.2 Data Recipients

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We use service providers for the operation and maintenance of our website, who act as data processors on our behalf. All service providers are contractually obliged to treat your data confidentially.

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3. Contact


3.1 Description and Scope of Data Processing

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Our website provides a contact form that can be used for electronic communication. When using this form, the personal data you enter will be transmitted to and stored by us solely for the purpose of responding to your inquiry.
In addition, the following data will be transmitted and stored at the time of submission:

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  • Date and time of the request

  • URL from which the request originated

  • IP address as well as technical metadata from the email communication, will be stored.


We also collect call logs data, such as phone numbers and call duration, if you contact us by phone. Conversations are not recorded.

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3.2 Data Recipients

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Our website and communication systems are maintained by service providers acting as data processors. If you submit an inquiry regarding an offer, service providers may receive your data if required for fulfilling their respective tasks (e.g., IT services, call centers). All service providers are contractually obliged to treat your data confidentially.

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4. Newsletter


4.1 Description and Scope of Data Processing

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We use your data exclusively to send the subscribed newsletter via email and to analyze usage patterns to tailor the content to your interests. For online registrations, we use the “Double Opt-In” (DOI) procedure, meaning you must confirm your subscription via a link in a confirmation email.


At the time of DOI confirmation, the following data is also stored:

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  • Location, date, and time of registration

  • IP address

  • Email address


To improve our newsletters, we analyze your reading and click behaviour to better align content with your needs.

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4.2 Data Recipients

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We use service providers to send and analyze newsletters, who act as data processors on our behalf. All service providers are contractually obliged to treat your data confidentially.


5. Data Subject Rights


You have the following rights regarding your personal data:

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  • Right to access the personal data we process and information on its handling

  • Right to receive a copy of your personal data in a common format

  • Right to rectify your personal data

  • Right to delete your personal data

  • Right to object to the processing of your personal data


Please note that there are exceptions to these rights. Where legally permissible, we may deny your request to exercise these rights.

You may withdraw consent to data processing at any time with future effect. Data processing conducted before the withdrawal remains unaffected.

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For inquiries about your data, please contact us at dataprotection@atenia.ai.

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Additionally, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland.

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